Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead. That said, I will have someone follow-up on this to ensure you've been helped, If you feel I was helpful, simply click on Accept as Solution to help the community grow, If the issue persists, update the wireless card and BIOS drivers from the HP website: click here to find and install the same. If Windows doesn't reinstall the driver automatically, open Device Manager and select Action > Scan for hardware changes.Windows will try to reinstall the driver. After your device shuts down, wait a few seconds, and then turn it back on.Select the Start button, then select Power > Shut down.In Device Manager, select Bluetooth. Press and hold (or right-click) the Bluetooth adapter name (which may include the word “radio”), and select Uninstall device.
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